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Managing Conflict in the Workplace, with Debra Roberts

Episode 37

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Debra Roberts, LCSW, is an author, conversation expert, trauma consultant, and developer of The Relationship Protocol communication model. Debra’s practical approach can be used for interactions from the boardroom to conversations across your kitchen table.

What you will learn in this episode:

  • How Debra’s background in social work and EMDR therapy helps improve communications in the workplace
  • How 2020 caused businesses to shift their mindset around mental health in the workplace
  • Debra’s four steps for managing employee conflict in a compassionate and effective way
  • How Debra’s outline for effective communication can help people speak in a more thoughtful and impactful way
  • Debra’s two pieces of advice for anyone wanting to become a better communicator today



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