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Increase Employee Retention Through Communication, with Victoria Dew

Episode 32

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Victoria is the Founder & CEO of Dewpoint Communications, Inc., a firm focused on helping people-powered businesses communicate better with their employees every day. Victoria works with clients ranging from high-growth startups to Fortune 50 companies.

Her global business experience includes more than 15 years of internal communications and engagement expertise. She has served as a trusted strategic advisor to dozens of CEOs and executives in 15+ industries & sectors.

Victoria is highly regarded as an expert in leading employee experience and future of work in the communications profession. She has published research on the subject, and is a sought-after speaker and facilitator.

She is also a certified Strategic Communications Management Professional (SCMP,) the highest global communications certification available and the only professional communications certification in the world to achieve ANSI ISO 17024. She holds a BA from Skidmore College, and an MA from Kings College London, as well as a PG Dip in Communications Management from Massey University and a Cert MS in Business Administration from Victoria University Wellington.

Victoria is also a global Past Chair of the International Association of Business Communicators (IABC.)

What you will learn in this episode:

  • How Victoria’s  international experience helped her be super valuable and understand employee communication
  • Why employee communications are so vital to the success of any business
  • Victoria’s breakdown needs hierarchy and how it can guide companies to communicate effectively
  • The cultural difference between generations, and how shifting communications can help retention rate with millennials and younger generations
  • How to get through to executives to make them understand the importance of employee communication
  • Why we are currently experiencing a “once-in-a-generation” opportunity to rethink communications in the workplace
  • Victoria’s advice for one new practice you can implement today to be a better communicator with your employees


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